Identity checks, explained: what Flow asks for before you trade

Before you can trade, Flow collects some information about you: your account, identity, address, tax residency and how you intend to use the service. It is the step most people want to get through quickly, so it helps to know what’s coming.

What you’ll enter

Your legal name and date of birth, residential address and citizenship, intended use, source-of-wealth category, occupation and income range, tax-residency information (including an IRD number where the flow requires it), and a current email address for verification and notices.

“Requests in your dashboard are the source of truth for what your account still needs.”

The identity check

The identity stage runs through Didit’s hosted flow. You capture your identity document and complete face-matching and liveness checks, and Flow then reviews the result.

Use your own identity document and make sure the details match the profile you entered. The session can stay under review after you submit it.

It isn’t always one-and-done

Verification isn’t necessarily a one-time event. Flow may ask for updated information or evidence when your details change, or when it is needed to process an order safely and lawfully.

This article is general information only and is not financial advice. Crypto-assets can be volatile, and blockchain transfers are generally irreversible.

Eli Hylands

Eli is the founder of Flow Crypto and editor of Flow News, covering crypto for New Zealanders.